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For Evernex, embedding digital transformation in the way that we engage with IT life service customers means strengthening the backbone of our organization, and delivering a range of features and benefits through our new CARE portal:

Service Tickets

  • Place service tickets from any device.
  • Track real-time service ticket status.
  • Review all your service records by location or date.

Asset Management

  • View all assets on your agreement.
  • View SLAs by equipment.
  • Track and review warranty coverage.
  • Find important EOL & EOSL dates for your equipment.

Make your life easier and more efficient with Evernex CARE

We think CARE will empower our clients to solve their own issues, making IT issues fast and frictionless to resolve in the way that you’ve asked for - improving your satisfaction levels and strengthening our relationship.

Get your assets under control

View and sort all data centre equipment on your agreement and track SLA and coverage for effective asset management and better cost control planning.

Track your case effectively

You can check your account information, manage service tickets, view real-time updates with customer support in our navigation-friendly portal.

Quickly access information you need

Find the help and information you need anytime from anywhere in our customer portal. Evernex CARE is accessible 24/7 from any device.