How to Optimise your IT Infrastructure with Third-Party Maintenance

How to Optimise your IT Infrastructure with Third-Party Maintenance

Some companies believe that an end-of-service/end-of-life (EOS/EOL) date received from their manufacturer indicates that their equipment is no longer in a working state and therefore needs to be upgraded. Instead, this is the perfect opportunity for you to optimise your IT infrastructure with Third-Party Maintenance (TPM).

TPM providers, like Evernex, enables you to use your IT infrastructure beyond EOS/EOL dates. You can therefore make your upgrading decisions independently from the OEM. 

A TPM model is generally cost-effective and can save you between 40- 80% on your maintenance and support costs. With TPM your out-of-warranty or EOS/EOL equipment can be maintained until the strategic need arises to replace.

Why is this?

OEMs continuously develop new hardware and their business focus is then to sell this equipment by almost forcing customers into an upgrade, even if it is deemed unnecessary. The life span of IT infrastructure generally stretches far beyond the EOS/EOL date indicated by the OEM. In reality when you receive these announcements, your equipment has not even used half of its capacity.

Sometimes the OEM will provide support on your out-of-warranty equipment for an additional year or two, however the maintenance cost associated with such an extension is generally not reasonable and therefore a company will rather consider the upgrade.

Third party maintenance providers on the other end focuses on providing maintenance as their key service offering. Our engineers and technicians are specialised in providing multi-vendor support for older equipment and since we do not have the overhead costs in terms of development and research, such as the OEM, we are able to provide it against a much more affordable price.

Adopting such a support model, will not only enable you to save costs, but you will optimise your existing IT infrastructure and get greater returns from your capital investments.

TPM providers makes it even easier for you by giving you a single point of contact for your multi-vendor equipment requirements, unlike the OEM who can only support their own brand. This means that you will have more time and resources at hand to focus your efforts on other strategic and critical work activities.

Why a single point of contact is beneficial?

Easy answer- It avoids a ping-pong effect and saves you both time and money.
You now only have one vendor who is accountable for all your IT maintenance needs.

This means:

  • Less vendor contracts in place, even for a multi-vendor infrastructure
  • Less administrative work to worry about such as renewals, reporting and payments
  • Less risk- Only one provider who takes full responsibility for the uptime of your critical systems

In a highly competitive industry, it is this type of support model which can make the difference in your data centre environment.

Let’s recap:

Why choose a Third-Party Maintenance provider to optimise your IT infrastructure?

  • You can make IT decisions independently
  • You can enjoy great cost-savings
  • You get the highest ROI
  • You have access to a Single Point of Contact for all your IT requirements
  • You get multi-vendor expertise in your IT environments

To read more on the key benefits of Third-Party Maintenance view