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Library Repair

Optimized global library repair.

A leading global player for drive and backup library repair

Repairing tape drives and backup libraries requires a unique set of skills. That's why we built our own in-house repair centre: a one-stop-shop for repair and maintenance that has forged a reputation as a leading global player in the market.

Evernex's reputation for repairs is built around the expertise of an in-house team with over 30 years of combined experience, one that has beenspecifically built to reply to clients' demands.

  • The only third-party maintainer (TPM) repair service for libraries and sub-assemblies

    The only TPM to repair libraries and sub-assemblies, we have developed a sophisticated monitoring process for repairs, maintenance and upgrades of readers and their component parts so, you remain safe in the knowledge that Evernex's sophisticated tracking system will monitor the status of your backups.

    Our teams work every year on over 1000 libraries and backup drives including: DAT, AIT, SDLT, LTO, 4mm and 8mm 9X40.

    With more than 10,000 multi-vendor tape drives in stock, we help companies maintain a huge range of state-of-the-art data storage devices globally, including key players such as: Compaq, Dell, Exabyte, Overland, Quantum, Tandberg, EMC, Fujitsu, HP, IBM, and many more.

  • Six months to 1 year guarantee: Our stamp of approval.

    We are so confident of the quality of our repair service that we guarantee all repairs made in our centre for 6 months.

    All readers and libraries…

    • Are fully reconditioned and tested in our workshop
    • Are sold with a test report
    • Include a warranty for the entire product – even if we were tasked with repairing an internal component.

    This flexible, robust service offering will meet your business needs but also your budget

  • Choose the service that best suits you best:

    • Workshop repairs: a fixed price, based on certain "listed" products and free quotations for all other models
    • Advance exchange (ADEX): You receive an "interim" part to keep your system running, even before we repair your faulty equipment
    • Standard exchange: We will send you a new part on receipt of your equipment
    • On-site maintenance
  • Additional services:

    • On-site troubleshooting
    • Fleet migration
    • Recovery of old units
    • Firmware update

    Customised services:

    • Duplication
    • Data conversion

Our dedicated team of repair professionals at our tape drives and library repair center in the Greater Paris Area works on some 800 libraries, tape drives DAT, AIT, SLDT, LTO all generation and pickers every year.

With over 600 multi-vendor tape drives in stock, we help companies maintain dozens of different types of state-of-the art data storage devices worldwide. We cover equipment from the major manufacturers including Compaq, Dell, Exabyte, Overland, Quantum, Tandberg, EMC, Fujitsu, HP, IBM, and many more. Evernex uses a sophisticated tracking system to monitor the life your drives and their various parts. Our global repair contracts offer cost-effective library repair solutions. At Evernex, we believe in using a holistic approach to provide better service and maintenance for our library repair customers worldwide.

We support

  • ADIC
  • DELL
  • HP
  • IBM
  • Overland Storage
  • Quantum
  • Tandberg Data

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