HPE TPM Support & Maintenance
Stay confident in the performance of your HPE infrastructure with our comprehensive support and maintenance solutions. Our skilled technicians provide timely assistance, proactive maintenance, and efficient troubleshooting to keep your HPE systems operating at their best. This way, our HPE Support helps you minimize downtime and maximize productivity.
HPE TPM Support & Maintenance
Comprehensive services for your data center equipment
Protect your business continuity with the European leader in third-party
server maintenance
HPE Server
HPE ProLiant
HPE Apollo
HPE ProLiant DX Nutanix appliance
HPE Integrity
HPE HP9000
HPE SuperDome
HPE BladeSystem
HPE Synergy
HPE Network
HPE OfficeConnect
HPE A7500 Series
HPE Aruba
HPE B-Series
HPE Storage
HPE MSA
HPE MSA 2000
HPE StorageWorks
HPE EVA
HPE XP12000/XP24000
HPE LeftHand P4000
HPE 3Par
HPE StoreOnce
HPE StoreEasy
HPE StoreVirtual
HPE Library
HPE StoreEver MSL
HPE StoreEver ESL
HPE StoreEver Autoloaders
HPE StorageWorks ESL E-series
HPE StorageWorks MSL
HPE StorageWorks Autoloaders
Truth vs fiction
The top 5 myths about TPM
| OEM claims | The Evernex truth | |
|---|---|---|
| Diagnostic tools & maintenance aids | Tools can only be configured by the OEM | Evernex has developed maintenance aids and tools that perform the same function |
| Firmware patches and updates | Third party providers cannot provide software patches and updates | Evernex supports stable systems that are post warranty, negating the need for updates |
| Replacement parts | OEM parts are better quality than the counterfeit ones used by third parties | Our Evernex team tests and reconditions original manufacturer spare parts to ensure performance at the highest level |
| OS support | Third party providers are unable to provide software support | L3 support engineers at Evernex are specialized per technology providing day to day 24/7 support |
| Engineering talent | OEM engineers are the only ones qualified to service equipment | Certified/trained Evernex engineers deliver services in the state of the art according to OEM best practice |
Evernex in figures
Performance and impact by the numbers
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Sustainability
Reduce your Carbon Footprint
Our TPM offering not only optimizes your operations but also contributes to a greener future.
Maximizing the lifespan of your existing IT infrastructure with refurbished parts reduces both electronic waste and the carbon emissions associated with new equipment manufacturing.
Data Center Maintenance
Extend the life of your data center IT assets with Third-Party Maintenance
HPE TPM support FAQ
HPE Third Party Maintenance made simple
How quickly can I get my assets under contract?
Depending on your needs, we can have your asset under contract as quickly as possible. Get in touch with one of our experts and discuss your options.
What is the minimum contract duration?
There is no minimum duration for our contracts. This gives you the flexibility to decide whether our service is the right fit for you and your business without added fees for early contract termination.
How do you manage assets under warranty?
We offer our service to assets still under the Original Equipment Manufacturer (OEM)’s warranty, delivered in line with your tailored SLA. Evernex always provides its third-party maintenance service completely independent of the OEM. This means we do not deal with them directly.
How does Evernex guarantee the quality of its spare parts?
We refurbish all spare parts provided through our third-party maintenance service at our state-of-the-art facilities. We ensure their performance by putting them through rigorous quality testing. This allows us and you to have full confidence in their ability to keep your systems running.
I have a problem with a HPE server that is not under contract. How can Evernex help me?
Our first step towards solving your HPE server’s problem is conducting a remote troubleshooting session. This allows us to understand more about the nature of the issue. With this information, we can offer you a quote for time and materials. Then, we arrange the necessary personnel and resources to fix the problem in line with your SLA.
Manufacturers
Other brands supported
Contact us